Himani’s successful insurance claim included new custom cabinetry. Himani complained that the insurer had given the cabinetry away to her landlord without her permission, and she wanted to be compensated.
Mabel complained that the travel insurer had miscategorised her engagement ring as a valuable, resulting in her having less cover under the travel insurance policy
No insurance cover for undisclosed pre-existing medical conditions or changes in health
The insurer declined Ari’s $17,000 claim because she did not report the theft to local police within 48 hours.
Robert’s insurer declined his claim, saying he was under the influence of alcohol. With no breath test or police report, was suspicion enough to deny cover?
Morgan complained that the insurer declined her claim for the cost of replacing a motel sign after it fell over during high winds and was damaged.
Sam and Anna said the insurer did not pay out all they were entitled to under their travel policy and delayed in assessing their claim.
Tom thought he had accident cover, it turned out he didn’t.
House and contents insurance not renewed due to a misunderstanding.
Bhavesh complained about how difficult it was to file a claim with the travel insurer and said that the travel insurer had not managed his claims or complaints fairly.
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