FSCL team members will be visiting Dunedin in April and invite all Dunedin based participants to join them for an afternoon workshop on Wednesday, 6 April 2016 from 1.30pm to 4.30pm at Mercure Dunedin Leisure Lodge, 30 Duke Street, Dunedin. Complimentary off-street parking is available.
Afternoon tea will be provided.
The workshop will include information on:
- How to recognise and deal with a complaint
- How to prevent complaints escalating to FSCL or a court
- Common causes of complaint and case studies based on cases investigated by FSCL
- FSCL member services.