Independent scheme review 2019-20 – Submissions invited

FSCL is undergoing its second independent review. As an approved scheme under the Financial Service Providers (Registration and Dispute Resolution) Act 2008, the scheme is independently reviewed every 5 years to ensure it is meeting its approval criteria of independence, fairness, accessibility, accountability, efficiency and effectiveness.

Our Board has appointed Sir David Carruthers to conduct the review. Sir David is a former Chief District Court Judge and Chair of the Independent Police Conduct Authority and currently chairs the Insurance Council’s Code of Compliance committee.

Sir David welcomes submissions. If you would like to make a submission, please email it to or post to Sir David Carruthers, P O Box 5967, Wellington 6140 by Monday 13 January 2020.

If you need assistance in making a submission, or would prefer to make a submission in person, please call Angela Trotter on 0800 347 257 or email .