Office contact details

Management and Staff Contact Details

Susan Taylor
Financial Ombudsman and Chief Executive Officer

Kylie Stratton
Knowledge, Data, and Projects Manager

Karen London
Communications Manager

Rhonda Singleton
Administration and Finance Manager

Nicola McNearney
Membership and Communications Assistant

Amanda Cakebread
Team Administrator

Stephanie Newton
Case Manager and Case Management Team Leader

Chantelle van Staden
Case Manager

Rafe Duncan
Case Manager

Shannen Williams
Case Manager

Ann Sheehan
Case Manager

Jessica Cooper
Case Manager

Meryn Gates
Case and Early Assistance Team Manager

Ken Tyree
Early Assistance Officer

Maxim Wild
Early Assistance Officer