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Case studies
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Timeshare troubles
Sandra and Alan separated shortly after buying into a timeshare. Can they withdraw from the investment and receive their deposit back?
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Are you who you say you are?
Jai found an application for credit with a payment service provider on his credit report. Jai did not remember applying for credit with the payment service provider.
News
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Be careful when taking ‘payment holidays’ over the festive season
As we head into the festive season, many people may be tempted to take up a ‘payment holiday’ on loans to help ease financial pressure. However, Financial Ombudsman, Susan Taylor, is reminding consumers they might just end up paying more in the long run.
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Man loses $160,000 in online trading scam
This Fraud Awareness Week, the financial ombudsman service, Financial Services Complaints Ltd (FSCL), is reminding New Zealanders to be vigilant when it comes to fraud, following a steady number of complaints about financial scams over the past year.
