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How have we helped?
Case studies
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Fees and delays for estate administration
Nathaniel was charged substantially more than he expected for the administration of his father’s simple estate, despite delays caused by the trustee service. Was this fair?
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Irresponsible lending and failure to provide adequate insurance information
Manu’s lender over-estimated income and under-estimated expenses resulting in irresponsible lending. The lender also did not meet their obligations when selling Manu insurance.
News
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Fraud cases on the rise – Financial Ombudsman service warns
Financial Services Complaints Limited (FSCL), a free financial Ombudsman service, is warning consumers to be vigilant when it comes to fraud, following a noticeable increase in complaints around financial scams over the past year.
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Consumer credit complaints dominate this year
Consumer credit complaints have overtaken travel insurance complaints in the last year.
