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Featured case studies
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Work visa expires before loan can be paid off
MORE >: Work visa expires before loan can be paid offAn overseas worker’s loan term was longer than the length of their work visa
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Work visa expires before loan is repaid
MORE >: Work visa expires before loan is repaidAn overseas worker’s loan term exceeded the length of their work visa
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Borrower struggles to repay car loan after redundancy
MORE >: Borrower struggles to repay car loan after redundancyWhen Zadran lost his job, keeping up with car loan repayments became impossible. Despite telling the lender about his financial hardship, default fees and interest kept being added, leaving Zadran feeling punished for circumstances beyond his control.
Latest news
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Financial Ombudsman Service sees 41% increase in financial disputes
MORE >: Financial Ombudsman Service sees 41% increase in financial disputesComplaints are leading to a spike in financial disputes, reports Financial Services Complaints Limited (FSCL). The Financial Ombudsman Service reports a 41% increase in disputes in the first half of the reporting year. A total of 235 disputes were opened between July and December, up from 167 in the same period the year prior.
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FSCL welcomes new Board member, Kate Tokeley
MORE >: FSCL welcomes new Board member, Kate TokeleyKate Tokeley has been appointed to the FSCL Board as a consumer director.
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Festive fun without financial fallout – card safety tips from Financial Ombudsman
MORE >: Festive fun without financial fallout – card safety tips from Financial OmbudsmanA New Zealand couple’s Miami getaway turned into a financial hangover when a day club overcharged them US$4,500, after they handed their non-bank credit card to the bar for a drinks tab while entertaining friends.
