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Featured case studies
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Policy interpretation for travel insurance: should an engagement ring be categorised as a valuable or as personal baggage?
MORE >: Policy interpretation for travel insurance: should an engagement ring be categorised as a valuable or as personal baggage?Mabel complained that the travel insurer had miscategorised her engagement ring as a valuable, resulting in her having less cover under the travel insurance policy
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Travel booked later this year? Disclose your pre-existing conditions!
MORE >: Travel booked later this year? Disclose your pre-existing conditions!No insurance cover for undisclosed pre-existing medical conditions or changes in health
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Online shopping convenience comes with a catch: The risks of saved credit cards
MORE >: Online shopping convenience comes with a catch: The risks of saved credit cardsWarning to online shoppers saving their credit cards with a retailer to make future purchases easier. This convenience can come with extra hassles if things go wrong.
Latest news
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Financial complaint numbers show no sign of easing, says the Financial Ombudsman Service, FSCL
MORE >: Financial complaint numbers show no sign of easing, says the Financial Ombudsman Service, FSCL -
Financial Ombudsman Service, FSCL, rated accessible and fair dispute resolution service in independent review
MORE >: Financial Ombudsman Service, FSCL, rated accessible and fair dispute resolution service in independent reviewFSCL independent review
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Don’t let money mishaps freeze your fun: FSCL’s top Winter travel tips
MORE >: Don’t let money mishaps freeze your fun: FSCL’s top Winter travel tipsTop tips for travelling overseas — take extra care with travel cards, currency exchange, and travel insurance.
