⚠️ Scam Alert ⚠️
We have been made aware of a scam involving the fraudulent use of our name and logo. READ MORE >
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Featured case studies
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Insurer declines claim for pre-existing property damage
MORE >: Insurer declines claim for pre-existing property damageFSCL found that the insurer correctly declined a claim for damage caused by a failed underground cable. This is because the damage was caused by faulty workmanship before the policy started.
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CFD trading troubles: Platform performance isn’t always to blame
MORE >: CFD trading troubles: Platform performance isn’t always to blameMārama lost money while trading on a CFD platform and faced ongoing problems with her account and trading experience. She believed the platform was not performing as it should or meeting expected standards.
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Vulnerable consumer loses entire inheritance to convincing scammer
MORE >: Vulnerable consumer loses entire inheritance to convincing scammerA scammer persuades a consumer to transfer money into a money transfer service’s account and gains access to her PINs and passwords to steal the money.
Latest news
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Festive fun without financial fallout – card safety tips from Financial Ombudsman
MORE >: Festive fun without financial fallout – card safety tips from Financial OmbudsmanA New Zealand couple’s Miami getaway turned into a financial hangover when a day club overcharged them US$4,500, after they handed their non-bank credit card to the bar for a drinks tab while entertaining friends.
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Forestry business loses $85,000 in cyclone insurance dispute
MORE >: Forestry business loses $85,000 in cyclone insurance disputeA forestry business caught in the chaos of Cyclone Gabrielle learned the hard way that acting before contacting your insurer can be a costly mistake—to the tune of $85,000.
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FSCL warns of rising scam sophistication as Kiwis lose millions
MORE >: FSCL warns of rising scam sophistication as Kiwis lose millionsConvincing scams involving fake apps, professional-looking websites, and persuasive communication are robbing millions from unsuspecting New Zealanders every year.
