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Claim not covered under policy wording

After Cyclone Gabrielle, Willow’s business relocated their heavy machinery between skid sites. Willow claimed against her business’s insurance for the cost of the relocation, but the insurer declined the claim.

Late notification of a claim

Jiya submitted her insurance claim over 11 months after the damage occurred, so the insurer declined to pay out the full claim

For a rainy day

The insurer declined a Body Corporate’s insurance claim for flood damage. Spencer complained on behalf of the Body Corporate.

A grey area

Are sample curtains “all other property” or “stock” under an insurance policy?

The valuation is too low

Amiri disagreed with the insurer’s valuation of his trailer, so he obtained his own valuations. However, the insurer declined to increase their offer.