Topic: Financial advisers and brokers

Hank and Hannah decide to change their life and mortgage repayment insurances after meeting with their adviser, Henry. Two years later, Hank is diagnosed with cancer. Henry tells Hank and Hannah they will be paid the mortgage repayment cover benefit plus an additional critical illness benefit of $15,240, but this is not correct. Hank and Hannah are sure Henry told them when signing up that the benefits would be paid together. Can they get the additional benefit?

After a cyclone destroyed an orchard the orchard owner discovered he was not insured for the loss. The orchard owner considered his broker had not provided adequate advice when arranging cover and asked his broker to reimburse the loss.

Tim, financial adviser, approached Amy and Carl offering to review their insurances and provide a no obligation, free quote.

Sally and Brett contacted an insurance broker, Colin, to review their insurance requirements. A few weeks later Colin met them to discuss his recommendations which included cancelling existing policies.