Arjun went from planning to have $300,000 in cash to fund a renovation project after buying an investment property, to having to put those funds towards the purchase, and then being unable to obtain a $300,000 renovation loan.
Manaia’s financial adviser told him to misrepresent the purpose of the loan, so that a lender would lend the money needed to pay the deposit on a new home purchase. When settlement time came, Manaia was unable to complete the purchase.
The financial adviser did not tell Finn that he had not resumed his contributions to his investment portfolio.
We worked with a participant and consumer to find a quick resolution.
The wealth management company deducted withholding tax from a dividend paid to Mason’s trust.
Mother loses money loaned to daughter because loan was not agreed to in writing.
Jeannie was $160,000 short when she needed to settle her house purchase, after following advice to put all her money in a growth fund during a time of market volatility. Did she get suitable advice from her adviser?
Business customer thought insurance adviser had arranged CoverPlus Extra with ACC, but this had not occurred, and ACC levies were higher as a result.
Ihaka believed that his youngest daughter had been added to his health insurance policy, but he had not returned the necessary paperwork to his adviser. Was the adviser negligent?
Róisín did not have contents insurance in place due to an error by her adviser. The adviser offered to compensate her for the present value of the electric bicycle that had been stolen, but Róisín wanted compensation for the cost of replacing the bicycle.
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