Credit related insurance automatically added
What happens if a lender automatically adds insurance to your loan balance?
Topic: Financial advisers and brokers
A quick resolution
What happens when you do everything you can to resolve a complaint, but your customer is still not happy?
A quick resolution
What happens when you do everything you can to resolve a complaint, but your customer is still not happy?
Sum insured, or most insured?
Jasmine had insured her home for $705,000. But friends had told her she could build a nicer home on her property for just $450,000. Was she over-insured?
No win no fee?
An insurance adviser offers to help June with her claim, and she agrees to a 25% success fee. The claim is successful, and June questions whether the fee was reasonable.
Insurance claim delay – is the broker responsible?
What happens if your insurer takes a long time to pay a claim, is your broker responsible?
Mechanical breakdown insurance, do I really need it?
What happens if credit related insurance is automatically added to your loan without the broker explaining the purpose and key features of the policy?
Insurance broker overlooked to arrange a policy extension for their client
What harm did an insurance broker’s mistake cause their client?
Mortgage broker did not explain costs to refinance with a new lender
Mortgage broker did not explain to her client that he would need to pay his former lender an early repayment cost and repay a cash contribution when he refinanced with a new lender.
Stolen contents and missing contents cover
Jenny asks her insurance broker to put home and contents insurance cover in place. When Jenny makes a claim for her stolen bracelet a year later, her broker tells her she has no contents cover in place.
