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Misunderstanding benefits

Hank and Hannah decide to change their life and mortgage repayment insurances after meeting with their adviser, Henry. Two years later, Hank is diagnosed with cancer. Henry tells Hank and Hannah they will be paid the mortgage repayment cover benefit plus an additional critical illness benefit of $15,240, but this is not correct. Hank and Hannah are sure Henry told them when signing up that the benefits would be paid together. Can they get the additional benefit?

Double life insurance – what to disclose?

Hannah and her husband Harry saw a broker, Mary, about their health and life insurance. Mary suggested that Hannah and Harry split their life insurance across two insurance companies, so that they could get the level of cover they required.

When an instruction to your broker falls between the cracks

Bertie contacted her insurance broker, Jermaine, to ask about extending her insurance policy to include cover for landlord’s loss of rental. Bertie was still living in her house at the time, but was looking to rent the house in the near future.

When an instruction to your broker falls between the cracks

Bertie contacted her insurance broker, Jermaine, to ask about extending her insurance policy to include cover for landlord’s loss of rental. Bertie was still living in her house at the time, but was looking to rent the house in the near future.