Bag stolen while unsupervised
What happens if your bag is stolen in Kings Cross station while you are checking your tickets?
Topic: Insurance
Insurance calculation corrected
What happens if you disagree with your insurer’s calculation of the amount payable under the insurance policy?
ACC cover but no insurance
When Kate suffers a back injury, she is surprised to find her income protection insurance doesn’t kick in for 13 weeks since the accident. To make matters worse, her insurance claim is then declined for non-disclosure of medical conditions. Was any of this her adviser’s fault?
Delay damages business
Andrew’s business was adversely affected by delayed roadworks – was this loss covered by his business interruption cover?
Toothache ruins trip
What happens if a minor toothache needs serious attention while you are overseas? Will your travel insurer cover you?
From $100,000 to $20,000 of trauma cover
Neville increases his trauma cover from $75,000 to $100,000. However, when he makes a claim, he’s shocked to only receive $20,000.
Is COVID-19 a cause or the cause?
COVID-19 led to Japan’s government closing its borders, which led to Mele’s flights being cancelled. Mele’s insurer declined her travel insurance claim, saying the claim was caused by a government interfering with her travel. Was this fair?
Legal costs not covered by insurance
Bridget’s legal costs were not covered by her insurance policy, but should her insurer have to compensate her anyway?
Two-week tour too long for insurance cover?
Hemi’s insurance claim was declined because his policy required him to hold return tickets to New Zealand for a trip of less than 60 days. Hemi’s trip was only scheduled for two weeks, but he couldn’t book his New Zealand flights until his overseas tour dates were confirmed.
Delayed debt recovery
What happens if a lender takes a long time to start debt recovery action?
