Is it reasonable for your travel insurer to cover costs you incur in changing your travel plans after you relinquish your New Zealand passport to the UK authorities, and do not receive it back before your scheduled return flight to New Zealand?
Malcolm received advice from an insurance adviser about replacing his redundancy cover with another insurer. Malcolm finds out 18 months later he has no redundancy cover.
Warren’s vehicle started ‘running rough’. When Warren inspected the motor, he saw that the electrode tip from one of the spark plugs was missing. He made a claim to his insurance company. The insurance company dismantled the engine and found that the broken off electrode tip had caused damaged to Warren’s motor. The insurance claim was declined. Did the insurance policy cover the damage?
When an old roof is damaged, how much should the insurer contribute towards the repair?
Bag stolen while being unpacked from a bus didn’t reach the threshold of “unattended”.
In January Mei’s unlocked flat was burgled. After claiming for burgled goods under her international student insurance policy, Mei’s claim was declined because of an exclusion clause in the policy. Mei was disappointed with this, and claimed she had not received the insurer’s policy wording or an explanation of her policy.
Raelene’s ex-husband cancels his car insurance policy for her car. Raelene was not notified by the insurer that the policy had been cancelled and damaged the car in an accident. Was the insurer obliged to notify Raelene of the cancellation?
While travelling in the United States, Dana’s 14-year-old son consumed a large amount of alcohol, sleeping pills, and cough medicine and needed to be hospitalised. Is there cover under Dana’s travel insurance policy?
Julie’s mother suddenly passes away the day before she and her husband Kevin leave for Europe. Kevin and Julie read the wrong insurance policy and thought they would be covered if they cancelled their flights and rebooked for a few days’ time. When Kevin and Julie spoke to an operator from the insurance company they thought the operator affirmed they would have cover.
Colin was unable to travel after an adverse reaction to medication prescribed to treat a pre-existing medical condition. Was Colin covered for cancellation costs?
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