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I have insurance, don’t I?

Ataahua had been paying for medical insurance for a number of years, only to find out that her policy had been cancelled when she turned 64. Can Ataahua get the insurer to still provide her with medical cover?

To cancel or not to cancel

Chelsea thinks she sent a letter to her insurer, requesting that her family’s insurance policies be cancelled. The insurer never received the letter and never cancelled the policies. Now Chelsea wants to be refunded her premiums.

Jumping to conclusions

Confusion following an insurance claims leads to a policy cancellation and delayed claim process