Lender error leads to cancelled direct debit and loan arrears
A lender mistakenly cancelled a direct debit, resulting in loan arrears of $3,600 for the borrower. FSCL helped the parties reach a resolution.
Topic: Motor vehicle loan
Cars repossessed due to fake loan application information
A lender discovers they were given false information, so they repossess the cars securing the loan, without following the usual repossession process.
Did the lender damage Mira’s vehicle during repossession, and were they responsible for her vehicle insurance lapsing?
Mira said that her vehicle was damaged during repossession and that the lender was responsible for her insurance lapsing.
Reading your loan agreement matters
Niko expected his loan to cost less than $9,000, but the agreement clearly recorded a total repayment of $18,000
Work visa expires before loan can be paid off
An overseas worker’s loan term was longer than the length of their work visa
Work visa expires before loan is repaid
An overseas worker’s loan term exceeded the length of their work visa
Borrower struggles to repay car loan after redundancy
When Zadran lost his job, keeping up with car loan repayments became impossible. Despite telling the lender about his financial hardship, default fees and interest kept being added, leaving Zadran feeling punished for circumstances beyond his control.
Tractor sold with money owing on it, leads to lender seeking debt recovery from seller and buyer
Leighton sold a tractor that he owed money on. The lender then sought to recover the debt from Leighton and the new owner.
A balanced approach leads to resolution
When the lender sold a voluntarily surrendered car for less than the borrower had been offered previously, he complained to us.
Indefinite hardship
The lender offered a reasonable solution, recognising Theo’s indefinite hardship.
