Mārama lost money while trading on a CFD platform and faced ongoing problems with her account and trading experience. She believed the platform was not performing as it should or meeting expected standards.
Tane lost $150,000 trading on a CFD trading platform. He thought the platform should have done more to protect investors against trading risks and losing large amounts
The trading platform sold Marama’s options contracts because an interest deduction put her account into a negative balance.
Harper disputed a debt on her margin trading account. She did not understand what margin meant and she did not know her account could go into debt.
Harper disputed the trading platform’s decision to close the account.
Finn’s trade closed when the stop loss was triggered. Finn believed the sudden price movement was not valid.
Anya complained about the service she received from a share trading platform when she entered the wrong FIN when trying to sell shares.
Rawiri believed there was a system issue which meant orders sometimes did not close when he requested this. What did the evidence show?
Lucas wanted his trading account balance paid to him. The company eventually paid Lucas when we issued a binding recommendation.
Mei lost over $150,000 when her trades were closed. Mei believed the trading platform were liable for her losses because they had not disclosed all risks and the amount of leverage they offered was negligent.
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