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Stop-loss stops trade

A trading platform automatically closed Tāne’s trade when the price spiked downwards. Tāne couldn’t see the price dip reflected in any trading data, so didn’t think the trade should have been closed.

Buyer’s remorse

What happens if you change your mind about borrowing money to buy a car? Can you reverse the transaction at no cost?

Chargeback fraud results in loss of profits

Jacque used his credit card to deposit margin into his trading account and placed several successful trades. Jacque then attempted to chargeback his deposits claiming they had been paid in error, and also sought to have his profits released to him.

‘FSCL foils felonious filch’

A company’s forex accounts were seized by its transactional service provider (TSP) to pay for the TSP’s own debts. The company considers the actions to be theft but the TSP says it is permitted to take the company’s funds due to changes to its account terms and conditions. Does the amended contract apply to the company, and can the TSP take the funds?

Fluctuation frustration

Greg’s forex bet didn’t pay off – but did the trading platform have the right to liquidate his position?

A trading platform error

Patricia complains that Trade Currencies Limited incorrectly withheld $178,200 USD profits earned using Trade Currencies’ trading platform.