Topic: Travel Insurance

Nisha and Mahendra do not accept their insurer’s decision to decline their claim for a cancelled trip to Australia, when Mahendra’s father falls unexpectedly seriously ill and later dies

Emma’s backpack was stolen from her rental car while she was on holiday. Did her claim for the lost items fall within her travel insurance cover?

Do you have to give your insurer all your medical history even if you think that information is unnecessary?

What happens if you do not think you need to tell your travel insurer about a benign tumour that will be removed before you travel?

In what circumstances does a decision not to travel because of Covid-19, trigger a ‘disinclination to travel’ exclusion clause?

What happens if airlines cancel flights due to reduced demand at the time you cancel your trip, but the border closures would have meant that your trip was impossible anyway?

What happens if your travel agent arranges a policy extension to cover your expensive jewellery, but when you drop the jewellery in deep snow your claim is declined?

Did the insurer’s poor handling of a customer’s request for a review of their declined insurance claim warrant a payment of compensation?

What happens if you think you just have indigestion, book travel and insurance, and then discover your discomfort was actually cancer?

What happens if your bag is stolen in Kings Cross station while you are checking your tickets?