Topic: Travel Insurance

Finn lost a bag containing expensive photographic equipment at an airport. Was his insurer right to limit his claim?

Aria’s travel insurance claim was declined. Unbeknown to Aria, complimentary travel insurance had not been activated because her trip was less than 150 km of her home.

Sally’s trip to China is cancelled and her claim is declined under a ‘government interference’ exclusion clause

Claire did not disclose symptoms to her insurer. Was the insurer entitled to decline her claim for costs to see doctors to get a diagnosis?

What happens if, even though there is a pandemic exclusion in your policy, your insurer tells you that Covid-19 claims will be covered?

Jess purchased a travel insurance policy just after seeing her doctor about some back pain. She did not disclose the back pain, because her doctor had said it was nothing to worry about. Later, the pain was diagnosed as a herniated disk, and Jess had to cancel her trip. Were her cancellation costs covered by her policy?

Maja’s pregnancy related costs were not covered by either government funding or her travel insurance policy. Is this fair?

The insurer announced Covid-19 as a ‘known event’ but did not tell David before he purchased his travel insurance. Is the insurer obliged to accept David’s claim?

Nisha and Mahendra do not accept their insurer’s decision to decline their claim for a cancelled trip to Australia, when Mahendra’s father falls unexpectedly seriously ill and later dies