A good outcome to a bad fall
Is a person “currently aware” of the symptoms of a medical condition when they have fully recovered from those symptoms?
Topic: Travel Insurance
Thief defeats panda
The Complainants’ car was broken into. Their iPhones were stolen from the glove box and a handbag was stolen from under the passenger seat. The insurance company covered the iPhones but not the handbag. Should the handbag have been covered?
Double claim for refund of cancelled tour and expenses
Donald and Sarah booked a seven week trip to the UK, Europe and North Africa, including a 10 day all inclusive tour in Morocco towards the end of their holiday.
An unexpected fall breaks a holiday
Jerry and Joan planned a trip to Australia and had booked their flights when Joan had an accident and broke her leg.
Benefits of an early settlement offer
Gary had 250 pounds stolen while on holiday. After being told on at least 3 occasions his travel insurance company would cover the loss, Gary was very disappointed when his claim as declined.
