The insurer applied a policy exclusion to decline Izzy’s insurance claim for damage to an excavator. Izzy said she never would have used the excavator if she had thought it might fail.
Huang was unhappy that his insurance broker did not tell him that his premiums were going to increase until after his policies had renewed.
Customer claimed her broker led her to believe that her public liability insurance covered fines charged by her professional body as well as costs of the hearing.
A difficult to detect water leak caused damage – was the leak a sudden event or gradual damage?
Denise submitted a claim to her insurer after a burglary. The insurer grew suspicious after receiving a number of invoices from Denise’s broker, so they declined Denise’s claim. Denise had an explanation for what happened – was she telling the truth?
Was it reasonable for Leilani’s insurer to decline her claim after she left her vehicle, unlocked with the windows down, and the keys in the ignition?
Myles’ insurer declined his claim after a work vehicle and equipment were damaged by an intoxicated employee driving the vehicle outside work hours.
Kaia’s business insurance claims were declined by her insurer. Were the claims being declined the adviser’s fault?
Mark had a business insurance policy (material damage) recommended by his broker. Mark needed to make a costly claim of $110,000, but his policy didn’t cover the full amount of damage due to a policy limit of $10,000 for equipment damaged off-site – even though Mark had a total sum insured of $150,000. Did Mark’s broker make a mistake?
Ishan purchased business insurance after he had already begun trading. Would he be covered for faulty wheel alignments performed before inception of the insurance?