Business affected by a cyclone
Minimising damage might affect your ability to claim.
Topic: Business insurance
For a rainy day
The insurer declined a Body Corporate’s insurance claim for flood damage. Spencer complained on behalf of the Body Corporate.
Insured’s responsibility to take reasonable precaution
Insurer declined a dealership’s claim for the cost of a stolen vehicle.
A grey area
Are sample curtains “all other property” or “stock” under an insurance policy?
The valuation is too low
Amiri disagreed with the insurer’s valuation of his trailer, so he obtained his own valuations. However, the insurer declined to increase their offer.
Why are my claims taking so long?
A construction company complained that their broker mishandled several of their insurance claims.
‘Closure of Transport Routes’ policy changes
During the renewal process, Rowan’s adviser didn’t tell him that a term of his insurance policy had changed.
Did the insurance adviser mislead their client?
Consumer believed he had agreed value cover for his car however when he made a claim after a car accident, he discovered it was covered for market value.
Poor communication about a policy being cancelled
Holly says her insurer’s poor communication meant she did not know her school’s policy had ended.
When is loss of rent cover available?
Austin applied for loss of rent cover, but there had been no damage to the property.
