Topic: Consumer Credit

Nixon had an accident and lost his job. He fell behind on his repayments and had to live in his car. Unfortunately, Nixon could not meet his car loan payments and his car was repossessed. What can Nixon do?

Tama has been unable to view his payday loan online and does not know whether he has paid it off or not.

Lender advanced finance on the strength of an apparent budget surplus, without following a robust, intelligent assessment process that would have identified problem gambling.

Blake’s debt was given to a debt collection agency – but the debt collection agency took two years to contact him. Could the debt collection agency charge Blake interest during this two-year delay?

A lender repossessed an ‘at risk’ car after the arrears were paid.

An application to refinance a balloon payment into regular loan repayments is declined

Jesse arranged a date to settle her mortgage, but on settlement day she found she did not have enough money to pay off the loan. She later discovered that she was only short on funds because the lender had incorrectly calculated the amount she needed to pay. What could Jesse do?

Jane and Eric applied for a car financing loan. Jane complained to FSCL that the lender had breached responsible lending principles by relying on an inaccurate application. It had failed to consider that she had six children. Can Jane return the car and unwind the deal?

Omar went on holiday and while there, bought into a vacation credit scheme. When he came home, Omar realised he could not afford it and cancelled his direct debits. A few years later Omar discovered that he had a very large default listed against his name.

Ruth’s phone does not arrive after months of waiting. When she finally receives the phone, it is set in German.