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When there is no trust in a trustee….

Julia had lost faith in the professional trustee who was administering her late grandfather’s estate, due to the trustee’s admitted errors. But did that mean she could use FSCL’s process to try and find further bases for complaint? Or should she just accept the trustee’s generous settlement offer?

When there is no trust in a trustee….

Julia had lost faith in the professional trustee who was administering her late grandfather’s estate, due to the trustee’s admitted errors. But did that mean she could use FSCL’s process to try and find further bases for complaint? Or should she just accept the trustee’s generous settlement offer?

The Rainmaker

Taua had some issues with the way a trustee company had run her parents’ estates. She hired a lawyer to make a very long and complex complaint to FSCL. FSCL partially upheld her complaint, but could she recover her legal fees?

‘Delayed and Confused’

James was a beneficiary of his mother’s estate. He thought administering the estate would be a simple matter, but delays were mounting up, and he was having trouble getting information from the trustee company administering the estate.

Are these fees feasible?

After Ben’s father passed away, Ben and his family worked with the professional trustee company appointed as executor of the will, to wind up the father’s estate. Ben complained about the trustee company’s fees, and FSCL assisted the parties to reach a negotiated resolution of the complaint.

Hold the farm!

Andrew knows the family farm inside out – after all, he ran it for years. Shouldn’t the executor of his Dad’s will have to take his advice? And don’t the pine trees on the farm belong to him?

‘Delays dragging down distribution’

Deb’s mum’s estate has not been administered promptly by the trustee and Deb feels the estate funds could be earning higher interest. The trustee company agrees the delays are a problem, but hasn’t offered any solutions. How can Deb get a satisfactory resolution?