Damage to motel sign – caused by high winds and corrosion?
Morgan complained that the insurer declined her claim for the cost of replacing a motel sign after it fell over during high winds and was damaged.
Topic: Insurance
Holiday ruined – what does the travel insurance policy cover?
Sam and Anna said the insurer did not pay out all they were entitled to under their travel policy and delayed in assessing their claim.
I thought I had accident cover?
Tom thought he had accident cover, it turned out he didn’t.
Customer discovers house not insured
House and contents insurance not renewed due to a misunderstanding.
Did the travel insurer adequately manage Bhavesh’s claims and complaints?
Bhavesh complained about how difficult it was to file a claim with the travel insurer and said that the travel insurer had not managed his claims or complaints fairly.
Not every loss will be one that you can claim under your travel insurance policy
Travel insurer declined Frankie’s claim for cover after his cruise ship ran aground and could no longer continue with the planned itinerary.
Disagreement about extent of water damage to rental property
Nathan complained that the insurer had incorrectly assessed the extent of the water damage to his rental property and had applied three excesses instead of one.
Business affected by a cyclone
Minimising damage might affect your ability to claim.
For a rainy day
The insurer declined a Body Corporate’s insurance claim for flood damage. Spencer complained on behalf of the Body Corporate.
Apartment water woes
Deepak has two loss of rent insurance claims in quick succession, which causes confusion.
