Rosie and her wife Huan said that they placed an unconditional bid on a property after their financial adviser told them they did not need pre-approval from a lender before making a bid. We found that the adviser had not told them this.
Hana said she asked for an unsecured loan, but now the lender was trying to repossess her car.
Were Rosie and Clinton required to pay the mortgage adviser’s fee, when they did not proceed with the pre-approval he obtained?
Mortgage adviser fails to stick with their agreement to reimburse consumer for losses caused by error.
Mortgage adviser did not confirm details of cash contribution with client, or clarify loan structure.
A financial adviser misrepresented his efforts to arrange finance causing his client a financial loss, stress and inconvenience.
Arjun went from planning to have $300,000 in cash to fund a renovation project after buying an investment property, to having to put those funds towards the purchase, and then being unable to obtain a $300,000 renovation loan.
Manaia’s financial adviser told him to misrepresent the purpose of the loan, so that a lender would lend the money needed to pay the deposit on a new home purchase. When settlement time came, Manaia was unable to complete the purchase.
Mother loses money loaned to daughter because loan was not agreed to in writing.
Antonio and Olivia topped up their home loan repeatedly when nearing retirement. They were not aware of the consequences of their top ups.
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