Non-disclosure = uninsured
Adrian did not fully disclose his car’s condition when he arranged insurance, so the insurer cancelled his cover.
Topic: Motor Vehicle Insurance
Teenage son crashes car: What do you mean I don’t have insurance
Kahukura thought her car was insured for young drivers– until her teenage son was involved in a crash
The importance of being earnest: Why employee honesty is the best policy
Russell’s employee made false statements, so the insurer declined his insurance claim.
When hardship relief is not enough
A lender restructured a loan to give the borrowers a fresh start, but circumstances changed again leaving the debt unaffordable.
Agreed value or market value?
Martin thought his car was insured for agreed value but was surprised to find the car was insured for market value.
Did our business get the right vehicle insurance?
Business believed their vehicles were insured for agreed value, however they were insured for market value.
To know to tow
Ha Joon was unhappy that the insurance broker did not tell his son, Min, that he was not insured when Min called to lodge an insurance claim.
Communication goes both ways
Mason faced various issues when placing insurance for three separate vehicles. Was the adviser liable for any financial or non-financial loss?
Misunderstanding about loan repayments
Tracy understood the loan repayments were $155 fortnightly rather than weekly, but the lender would not allow her to return the car and cancel the contract.
Agreement reached after vehicle repossessed
Mia asked FSCL for help when her vehicle was repossessed. The lender agreed to restructure the loan if Mia started paying them again and made four consecutive payments
