A prisoner opens an account with a credit union which is advertised as free for prisoners. A few years later the credit union decides to change its policy and starts charging fees. The prisoner disputes this.
Insurance accidentally lapses when insurers change, but request a request to reinstate is overlooked, resulting in a redundancy claim being declined
$700,000 was deposited into a lower interest-bearing account by mistake and the error was not corrected for four years
Katrina’s account is cancelled without notice, causing her significant stress. How was FSCL able to resolve the issue within a few weeks?
Interest calculations and leap years, and the effect of a change in your resident withholding tax rate.