Topic: Travel Insurance

Can your travel insurance claim be declined for failing to hold the overseas country’s drivers’ licence?

A fire onboard an Ethiopian Airlines plane at Heathrow airport on 13 July 2013 caused disruption to travel in and out of the airport.

Is a person “currently aware” of the symptoms of a medical condition when they have fully recovered from those symptoms?

The Complainants’ car was broken into. Their iPhones were stolen from the glove box and a handbag was stolen from under the passenger seat. The insurance company covered the iPhones but not the handbag. Should the handbag have been covered?

Donald and Sarah booked a seven week trip to the UK, Europe and North Africa, including a 10 day all inclusive tour in Morocco towards the end of their holiday.

Jerry and Joan planned a trip to Australia and had booked their flights when Joan had an accident and broke her leg.

Gary had 250 pounds stolen while on holiday. After being told on at least 3 occasions his travel insurance company would cover the loss, Gary was very disappointed when his claim as declined.