Call us: 0800 347 257

Where’s my money?

Kaveeta tried to send money to India, but received an email saying the transaction was not successful. Kaveeta could see the debit on her bank statement. What had happened to her money?

Bitcoin scam

Isaac purchases bitcoin from a cryptocurrency exchanger and invests it in an overseas scheme. The scheme turns out to be a scam, and Isaac loses $15,000 of bitcoin. Does the exchange platform have any responsibility for Isaac’s loss?

Is all fair in love and war?

Dan had been sending money to a young woman in a war zone. One day the foreign exchange service declined to complete a transaction. Dan became very upset and complained about the service he received.

Dude where’s my car

Emily and Jasper used a foreign exchange service to purchase an overseas luxury car. Unfortunately, the money was transmitted to a scam account and they did not receive their car. Emily and Jasper complained about the practices of the foreign exchange company and its role in the fraud.

Foreign exchange translating to no money

Li Wei opened a foreign exchange account with a trading platform and began trading. At first, Li Wei received a couple of withdrawals from his account. However, the foreign exchange company suddenly went silent and Li Wei could no longer access the money he had deposited in his account, being almost $65,000USD.

Transferring the blame after falling victim to fraud

Lauren lost $1600 after falling victim to a scam. Lauren had transferred the money to the scammer through a transactional service provider. She believed the transactional service provide was at fault for releasing her transfer to the scammer. Lauren wanted the transactional service provider to pay her $1600.

An intercepted transfer of funds sent to Ghana

Samantha uses a money transfer service to transfer $15,600 into a Ghanaian bank account. The funds are intercepted as a ‘suspicious transaction’ and not released to the beneficiary in Ghana.