Topic: Life Insurance

While the insured complained his insurance adviser had wrongly advised him to have two income policies, the adviser had good reason for their advice.

Anisha paid $37,000 over several years for $10,000 of funeral insurance.

Rosa had had the same childhood condition as one of her parents – shouldn’t the insurance broker have recognised that Rosa’s children might need cover for it too?

Insurer failed to follow instruction to transfer ownership of insurance policy to ex partner after separation.

Greg disclosed his previous medical history to his adviser, but the adviser did not include it on the application form.

Haoyu believed that he had told his adviser about his medical history and scheduled gastroscopies. However, when he tried to claim for the gastroscopy, he was told that his claim was declined.

Thomas and Tracy were advised to take out alternative insurance policies by an adviser. The policies were less suited for them than their existing insurance. Was the company that contracted the adviser responsible for the complaint?

When Amber forgot to change her membership status she paid for cover that she could never have claimed under. Should Amber be reimbursed for this unnecessary cost?

When Andrew was 72 years old an adviser sold him $100,000 life cover which cost him $164,000 over 10 years