Hundreds and thousands of $1,000 deposits
A credit you make to your friend’s overseas credit card account is never received. How do you get back the funds?
Topic: Money cards, transfers, and exchanges
Chandelier chargeback
A dispute arising out of a credit card chargeback was referred to the Disputes Tribunal because of deficiencies in the participant’s internal complaints process resulting in additional costs to the complainant
Overseas funds transfer declined
Funds transfer company declined to send funds overseas and would not give reasons for its decision.
Funds stolen from travel card account
While travelling overseas a thief stole a travel card withdrawing almost all the funds within 45 minutes. The travel card provider was not liable for the loss because it was most likely the card and PIN were in the wallet when it was stolen, in breach of the terms and conditions.
Travel woes in Scotland
What happens when you cannot use your travel card to make payments overseas?
An intercepted transfer of funds sent to Ghana
Samantha uses a money transfer service to transfer $15,600 into a Ghanaian bank account. The funds are intercepted as a ‘suspicious transaction’ and not released to the beneficiary in Ghana.
To honour or not to honour?
Can a credit card company honour payments once a card is cancelled?
Nippon complaints in the bud
If you take a holiday on the side of an overseas work trip, is your overseas travel “work-related”?
An expensive evening out
Funds stolen from travel card account after PIN overseen and card stolen while enjoying an evening of wining and dining overseas
An ‘interrupted’ redundancy?
You have been made redundant and then enter into a short, fixed-term employment contract. Does this mean you cannot claim for credit protection insurance in the future?
