Travel woes in Scotland
What happens when you cannot use your travel card to make payments overseas?
Topic: Money cards, transfers, and exchanges
An intercepted transfer of funds sent to Ghana
Samantha uses a money transfer service to transfer $15,600 into a Ghanaian bank account. The funds are intercepted as a ‘suspicious transaction’ and not released to the beneficiary in Ghana.
To honour or not to honour?
Can a credit card company honour payments once a card is cancelled?
Nippon complaints in the bud
If you take a holiday on the side of an overseas work trip, is your overseas travel “work-related”?
An expensive evening out
Funds stolen from travel card account after PIN overseen and card stolen while enjoying an evening of wining and dining overseas
An ‘interrupted’ redundancy?
You have been made redundant and then enter into a short, fixed-term employment contract. Does this mean you cannot claim for credit protection insurance in the future?
The perils of online forex trading
Yves opened an account with World Wide Forex, an online foreign exchange trading platform, and deposited US$34,000 into the account.
An inconvenient internal complaints process
James used his credit card to pay the deposit on a campervan rented during an overseas trip.
The downside of loading foreign currency onto a travel card
Anne was going on holiday to Indonesia and purchased a travel card from her local travel agent.
Forex complaints can really bug you
FSCL investigated a legally and factually complex complaint about a bug in the software update of a forex broker’s trading platform
