Money transfer sent to wrong account
Aimee sent $4,000 to the wrong account. The recipient bank placed the transaction on hold, but Aimee initially did not receive the money back. Did the money transfer service do all they could to help?
Topic: Money Transfer
Funds linked to a pending transfer
Alex deposited money into his money transfer account, but the funds didn’t appear in the account because they were used to cover a pending payment he had unintentionally set up.
Sending money overseas? It’s not just the account number that needs to be correct
Raymond sent almost NZ$20,000 overseas to his son using an international money transfer service, but the money never arrived. He later discovered that he had entered the routing number for the wrong bank.
Vulnerable consumer loses entire inheritance to convincing scammer
A scammer persuades a consumer to transfer money into a money transfer service’s account and gains access to her PINs and passwords to steal the money.
If your identity is fraudulently used to set up accounts, are providers obliged to delete all account information?
Dan discovered that his identity had been used to open several fraudulent accounts when he was applying for finance. One of the account providers involved said they could not delete or release some account information, even though the accounts were fraudulently opened.
Money transfers – check the terms and conditions
Skye complained that a money transfer service had refused to transfer her money to family in the Ukraine, closed her account, and took too long to refund her money.
Communication difficulties
Maria complained about a money transfer service’s poor communication.
Help! I transferred money to the wrong person!
Robbie had problems retrieving his money after sending it to the wrong bank account.
Where is my money?
The money transfer returned Rawiri’s money after 52 days. Were they justified in keeping it for this long?
Pending transfers
Hudson complained that the money transfer service sent his money to the wrong recipient.
