Contact us

0800 347 257

Confidential phone notes

Megan entered the wrong account number when using a money transfer service. Did the service need to compensate her for financial or non-financial loss

Refund delayed

Kevin had problems contacting a money transfer service to have undelivered funds returned to him.

Money transfer in limbo   

Tama sent money to a friend overseas. The transfer was put on hold because Tama’s friend had not completed a verification process. Tama wanted the money refunded to him.