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Financial hardship

Jenny and Paul were experiencing financial hardship, but because the lending was secured by an investment property the Credit Contracts and Consumer Finance Act did not apply.

Time to sell

Chen’s lender moves towards mortgagee sale when Chen does not repay a loan after the agreed term ends.

Mortgagee sale last resort

When Christina’s circumstances changed, making repaying a loan impossible, the finance company was given no option but to apply to the court for substituted service to allow them to sell the property

Loan refunds lead to overdue loan

What happens if you cannot understand why you still owe money on a loan account when you believed the loan should have been repaid years earlier

Clawbacks and clarity

After refinancing his home loan, Youness received a $2,500 invoice from his old mortgage adviser, and he was told that he had incurred a clawback fee by repaying his original loan within 2 years. Was this fair?

Just give me one more month to pay?

Lincoln’s home loan was due to expire, and he needed to find a new lender/mortgagee to refinance the balance. For almost a year, Lincoln kept promising his lender the refinance was about to happen. Eventually, Lincoln’s lender commenced the mortgagee sale process because the balance remained unpaid.