Topic: Motor Vehicle Insurance

Julius says the accident wasn’t his fault – doesn’t the insurer have to accept his word, and fight his corner?

Adam gave the cylinder head for his vintage Chrysler to his friend to deliver to a mechanic. However, the cylinder head was stolen before it reached the mechanic. Did Adam’s motor vehicle insurance policy cover his stolen cylinder head?

Was damage to a motorbike caused by an accident, and covered by the policy, or mechanical failure due to wear and tear?

Raelene’s ex-husband cancels his car insurance policy for her car. Raelene was not notified by the insurer that the policy had been cancelled and damaged the car in an accident. Was the insurer obliged to notify Raelene of the cancellation?

If your kids drive your car, make sure you’re insured!

Marge contacted her broker to ask whether she had cover to lease a truck when her truck was written off after an accident. The broker told Marge she had lease cover, however it later transpired she had no lease cover.

Did an insurance broker lead a client to believe a policy would cover employees driving in breach of learner and restricted licence provisions?

After a holiday, Sarah is tired and asks her partner to drive her car home from the airport. On the way home another car drives into them causing damage to Sarah’s car. Sarah claims for the repair costs from her insurer, however, her insurer declines the claim because, unbeknown to Sarah, her partner is a suspended driver. Sarah asked us to review her insurer’s decision to decline the claim.

Ratan was involved in a motorbike accident and then discovered his insurer would not pay the costs of repair, because he only had a learner’s motorbike licence.

Application form altered removing loss of use cover leaving Hamish underinsured after an accident