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Fast and Spurious

Jax bought a motorcycle but did not tell his insurers that he did not have a motorbike licence. The motorbike was stolen from his garage. The insurer declined to compensate Jax for his loss.

Insurance lapses – who is responsible?

An insured is unaware his policy has lapsed because his insurance broker sent the renewal reminder to an incorrect email address leading to loss after the motorbikes are stolen.

Finance company assumes customer’s identity

A finance company signed a settlement agreement with an insurer purporting to be the insured. The insured, who owed money to the finance company for his damaged vehicle, was denied the opportunity to dispute the insurer’s valuation of his loss. Is this fair?

Fault finding

Julius says the accident wasn’t his fault – doesn’t the insurer have to accept his word, and fight his corner?

Lost on loss: It was stolen so why won’t my insurer pay?

Adam gave the cylinder head for his vintage Chrysler to his friend to deliver to a mechanic. However, the cylinder head was stolen before it reached the mechanic. Did Adam’s motor vehicle insurance policy cover his stolen cylinder head?

Car insurance comes crashing down

Raelene’s ex-husband cancels his car insurance policy for her car. Raelene was not notified by the insurer that the policy had been cancelled and damaged the car in an accident. Was the insurer obliged to notify Raelene of the cancellation?

“At least I have lease cover, right?”

Marge contacted her broker to ask whether she had cover to lease a truck when her truck was written off after an accident. The broker told Marge she had lease cover, however it later transpired she had no lease cover.

Learner driver insurance lesson

Did an insurance broker lead a client to believe a policy would cover employees driving in breach of learner and restricted licence provisions?