Topic: Trading platform

Finn’s trade closed when the stop loss was triggered. Finn believed the sudden price movement was not valid.

Anya complained about the service she received from a share trading platform when she entered the wrong FIN when trying to sell shares.

Rawiri believed there was a system issue which meant orders sometimes did not close when he requested this. What did the evidence show?

Lucas wanted his trading account balance paid to him. The company eventually paid Lucas when we issued a binding recommendation.

Was the broker responsible for the loss Jack suffered on a trade?

Pierre withdrew $12,000 from his trading account. After a few days he hadn’t received it, so he told the trading platform it was borrowed money that he urgently needed to repay. The platform closed his trading account immediately

A trading platform automatically closed Tāne’s trade when the price spiked downwards. Tāne couldn’t see the price dip reflected in any trading data, so didn’t think the trade should have been closed.

What happens if you change your mind about borrowing money to buy a car? Can you reverse the transaction at no cost?

What happens if, while you are in prison, a lender repossesses and sells secured items at an undervalue?

What happens if you discover your credit card and phone have been used on a trading platform?