Topic: Travel Insurance

Paulo knew he was having health problems but didn’t have a diagnosis. Does this still fall within a pre-existing medical condition exclusion?

Benedict’s doctor tells him to cancel his trip because the risks posed by Covid-19 are too great, but the insurer says Benedict cancelled the trip because of border closures – is Benedict’s claim valid?

What happens if the airline you have booked tickets on goes broke and you are left stranded in an overseas airport?

How does your insurer decide whether you are well enough to travel home or whether you should be treated overseas?

Edgar was travelling with a large group of young people and got delayed at customs. Can Edgar get his travel insurer to pay for his missed flights?

Thalia broke her daughter’s laptop when she went to stay with her in Australia. Her travel insurer declined to pay for the repairs to the laptop. Was the insurer correct in declining Thalia’s claim?

Akio had planned to travel to visit his father in Japan. Shortly before his planned trip, Akio’s father became very ill and Akio purchased new flights to travel to Japan immediately. Would Akio’s insurance refund him for the now unrequired later flights.

What happens if severe eczema ruins your holiday and you want to come home early?

Just before Erik and his family are supposed to travel overseas, his travel agent informs him that it has cancelled his flights. The travel agent promises a refund but doesn’t deliver. Erik tries to claim a refund from his insurers.

What happens if your travelling companion becomes unwell overseas and you decide to return home without first checking with a doctor or your insurer?