Topic: Travel Insurance

While hurrying to leave for the airport, David left his two suitcases containing sentimental items by the gate while doing a final check of the house to do a final check and get his passports. On return his bags were gone. His travel insurer declined his claim, was this correct?

Belinda put her wedding ring in her toilet bag in her hotel but could not find it days later when she went to put it on. Her insurer declined the claim because the jewellery not on her person or in a locked safe. Was this correct?

Yanxi was travelling home to China. Her luggage was delayed in Hong Kong. Was she covered for costs incurred waiting for her luggage to arrive in her hometown in mainland China or did her cover end when she arrived in Hong Kong?

What happens if you are in Australia and you need urgent medical attention? Can you go to a private hospital?

Is your insurer obliged to pay a claim if you are distracted and accidentally leave valuable items behind in a busy airport?

Sue was due to meet her cousin for a family vacation. Unfortunately, Sue’s cousin passed away suddenly. Can Sue claim the costs of rearranging her travel from her insurer?

Tim left his passport on the plane and was not allowed to go back.

A party in Cancun takes a turn for the worse for Luis and Aoife when Aoife stops breathing and is rushed to hospital. Will Luis’s insurer pay for his medical bill?

Private hospital care is not covered by the policy, but does the broker have any responsibility to advise his clients before the costs are incurred?

Aaron was planning a tour through Central America. He applied for all the visas he needed, but was denied a visa for one of the countries. Aaron reapplied for a visa, but when he was unable to obtain one in time, he cancelled his tour. Aaron sought a refund from his travel insurer.