Topic: Consumer Credit

Is it reasonable for a lender to take nine months to sell a voluntarily surrendered car?

Sandra agreed to guarantee her daughter’s loan, but when the finance company tried to repossess her car FSCL discovered serious gaps in the application process resulting in Sandra being released from her obligations.

What happens if you are a co-borrower and the other co-borrower does not repay the loan?

Borrower fell into arrears on his personal loan when he was imprisoned. He disputed the amount owed to the lender.

Felix borrowed $8500 from a lender to help him purchase a new car. Felix soon had trouble making the repayments, and he began to wonder if the loan was ever affordable in the first place.

Jason felt his lender did not do enough to help when they lost income because Jason’s wife was so sick that she was unable to work

What happens when a lender relies only on bank statements and its own lending affordability assessment when deciding to lend.

Robin claimed that her former employer had fraudulently taken out a motor vehicle loan in her name. But what did the evidence say?

What happens if your lender declines to refinance your loan because it says you do not have a good credit history?

Anna’s partner left her with significant debt that, if the lender had met their responsible lending obligations, could have been avoided