Topic: Consumer Credit

Jude is approached by a truck shop and makes a purchase. Jude’s financial mentor thinks the truck shop’s practices are unethical.

Yan was comfortably earning a high income, and decided to borrow $40,000 to purchase a luxury car from a dealer. A few months later, his 6-month contract ended and he struggled to secure further income to support his loan repayments.

Did the lender take reasonable care when they sold a repossessed car?

A lender failed to lend responsibly when they over-estimated income, by including a disability allowance, and under-estimated food expenses

When Julie’s car is suddenly repossessed, she complains the lender calculated the arrears on her loan account incorrectly.

What happens when a borrower withholds information about their financial situation but the lender also fails to properly assess affordability on the information that is available?

What happens if your lender keeps an authority you gave them to access your bank account records when you applied for the loan, and asks your bank for information about you as part of a hardship application.

Mai had almost finished repaying her $520 loan when she lost her job. Mai’s debt spiralled to $880. Was the lender’s hardship process fair?

What happens when credit related insurance is automatically included with a loan balance without considering the borrowers individual needs?

What happens if you are left with a debt for a car that you did not receive? Can FSCL help?