Confusion when selling shares
What happens if your sharebroker does not follow your instructions to sell your shares?
Topic: Insurance adviser
“Did you ‘go into bat’ for me?”
Andrew was contracted to print a company’s logo for 20,000 high-end clay products. The ink supplied to Andrew expired and the printing process failed. Andrew claimed on his insurance but was declined. Andrew felt his adviser had let him down by not placing a ‘property worked on’ clause in his liability policy. Was the adviser responsible for his loss?
The insured’s responsibility to provide information at claim time
Is it your adviser’s fault if you are unable to provide all the information your insurer needs to assess a claim?
Diagnosis during delay
An insurance adviser delayed informing his client that he couldn’t find an insurer willing to provide life insurance cover for her. During that time, the client was diagnosed with cancer.
Credit related insurance automatically added
What happens if a lender automatically adds insurance to your loan balance?
A quick resolution
What happens when you do everything you can to resolve a complaint, but your customer is still not happy?
A quick resolution
What happens when you do everything you can to resolve a complaint, but your customer is still not happy?
Sum insured, or most insured?
Jasmine had insured her home for $705,000. But friends had told her she could build a nicer home on her property for just $450,000. Was she over-insured?
No win no fee?
An insurance adviser offers to help June with her claim, and she agrees to a 25% success fee. The claim is successful, and June questions whether the fee was reasonable.
Insurance claim delay – is the broker responsible?
What happens if your insurer takes a long time to pay a claim, is your broker responsible?
