Is my interest-free purchase really interest-free?
Dongmei made a purchase under an interest-free promotion using her credit card, but when she made repayments, it reduced her interest-free amount not her other interest-bearing amounts.
Topic: Money cards, transfers, and exchanges
Fees free
Isabella complained that she was charged an annual fee on a fees-free credit card.
I’ve already paid, why are you charging me again!
Lupe’s credit card statement kept showing that she owed money, even though she had already paid.
That’s not my income!
Kai said that his lender increased his annual income on his business credit card application so that he would qualify.
Help! I transferred money to the wrong person!
Robbie had problems retrieving his money after sending it to the wrong bank account.
Where is my money?
The money transfer returned Rawiri’s money after 52 days. Were they justified in keeping it for this long?
Pending transfers
Hudson complained that the money transfer service sent his money to the wrong recipient.
Rolling reserve placed on business account
Online payment processor placed a rolling reserve on business account, which the business said was unfair because there was no reason to do this.
Lock them in the safe!
Unknown guest stole my jewellery and mobile phone while I was sleeping.
Keep your card and pin safe
Someone used Elijah’s travel card and PIN to withdraw money at an ATM. Was the card issuer required to refund the transaction?
