Who should be overseeing the overseas transfer?
Whetu sent money to his relatives in China. Unfortunately, Whetu entered the incorrect bank account. Can Whetu claim his money back from the electronic funds transfers service?
Topic: Money cards, transfers, and exchanges
Disputed credit card transaction
A disputed credit card transaction is redebited to the customer’s account because the customer did not understand she needed to provide additional information.
The vanishing $1000
Kelly’s money went missing while transferring it between her bank and her travel card. No one can tell Kelly what has happened to her money.
Was it open or not?
Ravi is seeking a refund from his credit card company for goods purchased overseas that had already been opened and that gave him a reaction.
Unauthorised transactions
Declan noticed some unauthorised transactions on his travel card. The transactions had occurred about two years earlier. Was the card provider obliged to reimburse Declan for the unauthorised transactions?
Is all fair in love and war?
Dan had been sending money to a young woman in a war zone. One day the foreign exchange service declined to complete a transaction. Dan became very upset and complained about the service he received.
Attack of the ATM
Rufus’s travel card was swallowed by an ATM machine. The bank told Rufus his card would be destroyed. To his horror, Rufus discovered his card was somehow stolen and money emptied from his account. Can Rufus get his money back?
Cancellation means cancellation right?
After Henry cancels his credit card, further charges appear.
Don’t make me wait – you’re one day late!
Roger’s credit card company took one working day longer than it should have to refund some money. It also got the timeframe wrong when Roger phoned. But does that warrant compensation?
Don’t make me wait – you’re one day late!
Roger’s credit card company took one working day longer than it should have to refund some money. It also got the timeframe wrong when Roger phoned. But does that warrant compensation?
