The vanishing $1000
Kelly’s money went missing while transferring it between her bank and her travel card. No one can tell Kelly what has happened to her money.
Topic: Money cards, transfers, and exchanges
Was it open or not?
Ravi is seeking a refund from his credit card company for goods purchased overseas that had already been opened and that gave him a reaction.
Unauthorised transactions
Declan noticed some unauthorised transactions on his travel card. The transactions had occurred about two years earlier. Was the card provider obliged to reimburse Declan for the unauthorised transactions?
Is all fair in love and war?
Dan had been sending money to a young woman in a war zone. One day the foreign exchange service declined to complete a transaction. Dan became very upset and complained about the service he received.
Attack of the ATM
Rufus’s travel card was swallowed by an ATM machine. The bank told Rufus his card would be destroyed. To his horror, Rufus discovered his card was somehow stolen and money emptied from his account. Can Rufus get his money back?
Cancellation means cancellation right?
After Henry cancels his credit card, further charges appear.
Don’t make me wait – you’re one day late!
Roger’s credit card company took one working day longer than it should have to refund some money. It also got the timeframe wrong when Roger phoned. But does that warrant compensation?
Don’t make me wait – you’re one day late!
Roger’s credit card company took one working day longer than it should have to refund some money. It also got the timeframe wrong when Roger phoned. But does that warrant compensation?
Dude where’s my car
Emily and Jasper used a foreign exchange service to purchase an overseas luxury car. Unfortunately, the money was transmitted to a scam account and they did not receive their car. Emily and Jasper complained about the practices of the foreign exchange company and its role in the fraud.
Credit card chaos
A supplementary cardholder could only see her transactions online, so only paid part of the balance of the account allowing the main account holder’s transactions to accumulate incurring interest
