Topic: Travel Insurance

A bag containing valuable items was not unloaded from a taxi. Should Jenny and Alex have noticed? Was their failure to do so grossly careless?

While studying overseas, Aida ended up in hospital. Aida claimed on her insurance to cover the costs but her claim was denied due to a pre-existing medical condition.

When does cover provided by complimentary credit card travel insurance start? Is it when you purchase your tickets? When you activate cover online? Or six months out from your trip?

While hurrying to leave for the airport, David left his two suitcases containing sentimental items by the gate while doing a final check of the house to do a final check and get his passports. On return his bags were gone. His travel insurer declined his claim, was this correct?

Belinda put her wedding ring in her toilet bag in her hotel but could not find it days later when she went to put it on. Her insurer declined the claim because the jewellery not on her person or in a locked safe. Was this correct?

Yanxi was travelling home to China. Her luggage was delayed in Hong Kong. Was she covered for costs incurred waiting for her luggage to arrive in her hometown in mainland China or did her cover end when she arrived in Hong Kong?

What happens if you are in Australia and you need urgent medical attention? Can you go to a private hospital?

Is your insurer obliged to pay a claim if you are distracted and accidentally leave valuable items behind in a busy airport?

Sue was due to meet her cousin for a family vacation. Unfortunately, Sue’s cousin passed away suddenly. Can Sue claim the costs of rearranging her travel from her insurer?

Tim left his passport on the plane and was not allowed to go back.